Customer Modernization With Dell Technologies: A Conversation With Kristy Wilke

At Dell Technologies World, Kristy Wilke of Davenport Group spoke with Kena Johnson of The Channel Company in a CRN-sponsored video about Davenport’s Dell partnership and how it helps medium-sized businesses modernize their IT environments.

Watch the full interview below.

How does Davenport use its partnership with Dell to deliver results for customers?

We’ve been partnered with Dell for the better part of 20 years. Davenport Group really excels at customer relationships, understanding business needs, but obviously you’ve got to have some technology behind that to drive those results home.

We really do believe that Dell’s got the true full-stack approach for our customers.

It’s a great value-add for our customers to have one full stack of technology to work with versus having to piecemeal everything together. Dell is truly the only player in that space today and has been a huge value-add for our customers.

How are you helping medium-sized businesses modernize with Dell?

There’s a lot of attention on enterprise space, big companies, but at the end of the day, those medium-sized businesses have the same needs or demands on the business to modernize.

Dell has done a great job of helping bring enterprise-class technologies downstream to a place where our medium-sized business customers can take advantage of them.

If you partner up what Dell is doing in that space with the services and ongoing support that Davenport Group can offer, we really can help move our customers from the previous generation of technology into the modernized infrastructure space, including all of the additional offerings from Dell, whether that’s on-prem, cloud, or hybrid.

How are you using PowerStore to simplify storage and modernize it?

PowerStore has been a great product for our customers in the sense that it’s truly a set-it-and-forget-it solution.

For a medium-sized customer working with limited resources, often limited budgets, they really need a solution that they can plug in, turn on, and feel confident that they don’t have to spend a lot of time managing.

When we look at the broader solutions that we deliver, partnering with folks like AMD to bring higher utilization rates into that server and compute space, paired with PowerStore storage, it’s a pretty seamless solution for our customers.

It’s really easy to manage and gives them more time to work on the business instead of in the business.

Ready to Modernize Your IT Environment?

To discuss Dell Technologies infrastructure, storage, or modernization options, contact the Davenport Group team.

This interview was recorded at Dell Technologies World and originally appeared as a CRN-sponsored feature. View the original feature on CRN.

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Anne Clifford

Anne Clifford is the Marketing Coordinator at Davenport Group, where she supports the delivery of clear, engaging marketing initiatives that strengthen the company’s brand and client communications. She brings a thoughtful, organized approach to coordinating campaigns, content, and day-to-day marketing activity. With a focus on consistency and audience engagement, Anne helps turn ideas into practical marketing outcomes. She is passionate about creating work that supports business growth and builds stronger connections with clients. View Anne's LinkedIn