Payment Terms

Payment Terms: Terms of payment for products, software, and maintenance are specified on your invoice, and payment is expected in accordance with the net terms indicated therein. Pricing provided in your quote is valid through the expiration date stated, after which pricing is subject to change. Cancellation of non-term and/or out-of-contract software contracts requires 30 days’ written notice.

Pricing and Tariff Disclosure: All products listed on this quote may be subject to tariffs imposed by governmental authorities. Tariff charges are not included in the quoted prices and will be added to the applicable invoice. Davenport Group reserves the right to cancel orders if payment is not received according to the terms specified above.

Return Policy: Davenport Group does not offer a return policy unless a product is confirmed defective by the manufacturer. In the event of a product defect, Davenport Group will engage the manufacturer under their terms and conditions for replacing or rectifying the defective product.

Customer Inspection of Shipment: Customer is responsible for inspecting all shipments upon receipt. If any discrepancies or damaged items are identified, the customer must notify Davenport Group within 3 business days of receipt of shipment. Failure to notify us within this specified time period will result in Davenport Group being unable to take any corrective action.

By proceeding with the purchase, the customer acknowledges and agrees to adhere to these terms regarding payment terms, returns, inspections, and notifications of discrepancies or damaged items. Applicable taxes and shipping will be included on all invoices. Davenport Group reserves the right to cancel orders arising from pricing or other errors. A late fee of 1.5% per month will be assessed for all amounts that are past due.

*Quotes and pricing terms are negotiated between Customer and Davenport Group and may be unique to the Customer. All data and information contained herein and provided by Davenport Group is considered confidential and proprietary. The data and information contained herein may not be reproduced, published, or distributed beyond Customer organization, without the express prior written consent of Davenport Group.

Thank you for your business!