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Who we are
Davenport Group (also defined in this policy as “us”, “we”, and “our”) is a technology company that provides expert technological “services”, “solutions”, and “products” to customers.
Our website address is: https://davenportgroup.com/.
What personal data do we collect and why we collect it
Collection of Information
We collect Personal Identifiable Information (PII) in a number of ways. Information that we collect will be obtained directly through your interactions, use, and experiences with our website, products, and services. We may also obtain your information through our business partners, service providers, or third parties.
The types of information we collect about you will depend on your use of our products, services, and other ways you interact with us. This may include information about:
- How you use or visit our website, accounts, or events.
- How you use our services and products or interact with us.
- Contact, billing, and other information that you provide.
- Advertise and market to you, such as promotional communication, target advertising, or presenting relevant offers to you.
We may also obtain information from third-party sources. We protect that information according to the privacy practices outlined in the Privacy Statement. Such third-party sources may include:
- Communication services, including email providers and social networks, when you give permission to access your information to such third parties.
- Business partners with which we engage with for products and services or engage in joint marketing activities or to provide services.
- Publicly available sources.
The information we collect can include the following:
- Contact details such as your name, email address, mailing address, and phone numbers.
- Employment information such as your job title and other business or company information.
- Web form information that you provide in our web forms.
- Payment information to process transactions.
- Account history information related to previously purchased products or services and other activities associated with your account.
- Cookie and tracking information such as IP address, device identifier, browser type, access times, or other unique technical data that may uniquely identify your device, system, or browser.
- Reviews or feedback that you provide to us, such as customer surveys or product reviews you write.
How we use and share your information
We use your personal information to provide you with our products and services, improve upon our offerings, tailor your customer experience with Davenport Group, personalize our products and services, make recommendations, advertise and market to you, and comply with all applicable laws or governances. Also, we use your information to help improve the safety of our website, products, and services, which includes detecting, preventing, and responding to fraud and security risks that could harm you or Davenport Group. We may share your personal information with our business partners or service providers to perform work or provide a service on our behalf.
B2B Data Disclosure
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout
How long we retain your data
We retain the personal information we collect as described in this Privacy Policy for as long as you use our services, purchase products, or as necessary to fulfill the purpose for which it was collected.
What rights you have over your data
If you provide us with Personally Identifiable Information (PII), at your request, we will provide a means for you to review that information to verify its accuracy and provide modifications if necessary. Also, at your request, we will provide means to remove your PII within our best effort and reasonable means.
Consumer privacy rights vary depending on where you reside, but Davenport Group will make reasonable efforts to honor your request even if you are a resident of a country or state that does not require us to do so under applicable law. You may have the following consumer privacy rights under applicable state and international laws like the California Consumer Privacy Act (CCPA), Colorado Privacy Act (CPA), Virginia Consumer Data Privacy Act (VCDPA), and the Connecticut Data Privacy Act (CTDPA).
Right to Know: you may have the right to request information about the personal information we have collected about you and for what purpose. 3 Davenport Group – For Internal Use Only (FIUO)
Right to Access: you may have the right to request information about how we process your personal information and to obtain a copy of that personal information.
Right to Portability: you may have the right to receive your personal information, in a structured, commonly used, and machine-readable format and to have that information transmitted to another organization in certain circumstances.
Right to Deletion: you may have the right to request the deletion of your personal information that we have collected from you.
Right to Be Free from Discrimination: Davenport Group will not discriminate against you for exercising your consumer privacy rights.
Right to Opt-out of Sharing: you may have the right to opt-out of Davenport Group sharing your personal information with third parties for some purposes, including sharing that may be defined as a sale under certain laws.
Right to Make Choices About Email Marketing: you may have the right to make choices about receiving email marketing.
Please keep in mind that we may not be able to honor all requests, such as if the information is required to process your payments or returns, to fulfill your order, or to comply with tax, audit, or other regulatory requirements.
To exercise any of these applicable privacy rights or make a request to be removed from marketing campaigns, please send an email requesting action to website@davenportgroup.com.
Collection and use of children’s information
Our products and services are not directed to individuals aged 16 and under or those not of the age of majority in your jurisdiction, and we request that these individuals, or others on their behalf, not provide us with their data. We do not knowingly sell or share the personal data of consumers under 16 years of age.
Where do we send your data
Davenport Group reserves the right to disclose your information when required by law or when it is necessary to protect our rights, comply with a judicial proceeding, court order, or any other legal process served against Davenport Group.
Davenport Group does not sell your personal information.
How we protect your data
We use appropriate physical, technical, and organizational security safeguards to protect against unauthorized access to, use or disclosure, and storage regarding the information we collect. Ways we provide protection include:
- Using industry-approved forms of encryption when collecting or transferring sensitive information.
- Designing our security safeguards to ensure confidentiality, integrity, and availability.
- Limiting access to the information we collect.
- Ensuring that our business partners and service providers have appropriate security controls in place to protect your data.
- Adhering to any regulatory body compliances.
Contact us
For additional information or any questions regarding information outlined here or that you feel is missing, please email website@davenportgroup.com
We reserve the right to change this policy at any given time. If you want to make sure that you are up to date with any recent changes, we advise you to review this policy frequently.
