A Guide to Understanding the Cloud Shared Responsibility Model

Knowing who is responsible for cloud security is critical for maintaining a secure and compliant cloud environment. The cloud shared responsibility model outlines how security tasks are divided between the cloud vendor and the customer, ensuring both parties know their roles in protecting sensitive data and systems.

The shared responsibility model in cloud computing varies by cloud service model, such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), or Software as a Service (SaaS). Whether you’re using Amazon Web Services, Microsoft Azure, or other public clouds, knowing “what is the shared responsibility model” helps you address potential security risks, strengthen your security posture, and avoid misunderstandings that could lead to breaches.

What is the Shared Responsibility Model in Cloud Security?

The shared responsibility model in cloud is a framework that defines how security and operational tasks are split between the cloud vendor and their customer. It ensures clarity in managing the cloud security responsibility, reducing the risk of gaps in protection.

At its core, the model works on a simple principle: the cloud vendor is responsible for securing the cloud environment itself, while the customer is responsible for securing their own data, applications, and security configurations within the cloud.

For example, Amazon Web Services (AWS) handles the physical infrastructure and network controls for its data centers, but customers must secure their identity and access management and configure their operating systems correctly.

Learn more: A Guide to Cloud Security Governance

Breakdown of Responsibilities

In the cloud shared responsibility model, security tasks are divided between the cloud vendor and the customer. This division ensures every aspect of the cloud environment is properly managed, reducing the chance of vulnerabilities.

Here’s how the shared responsibility model works in practice:

Cloud Vendor Responsibilities

Cloud providers like AWS and Microsoft Azure are responsible for securing the infrastructure of the public clouds they operate. This includes:

For example, AWS secures its global infrastructure, including power, climate control, and physical server security, while Azure handles the physical and network-level protections for its regions.

Customer Responsibilities

Customers are responsible for managing their data, applications, and any security configurations within the cloud. Key tasks include:

Variations by Cloud Service Model

The shared responsibility model cloud framework adapts depending on the type of cloud service model you are using. The division of security responsibilities shifts, with customers taking on more or less depending on the model.

Infrastructure as a Service (IaaS)

In IaaS, such as AWS EC2, customers handle the majority of security tasks. The cloud vendor manages the physical infrastructure and network controls, but customers must secure the operating system, applications, and their own identity and access management.

Customer Responsible For:

Platform as a Service (PaaS)

In PaaS, like Microsoft Azure App Services, the cloud vendor handles more, including the runtime, middleware, and some server configurations. Customers focus on their applications and data security.

Customer Responsible For:

Software as a Service (SaaS)

In SaaS, such as Microsoft 365 or Google Workspace, the cloud vendor manages nearly all aspects of security, including the software, infrastructure, and underlying systems. Customers primarily focus on their identity and access management and protecting their data.

Customer Responsible For:

Why the Shared Responsibility Model Matters

The cloud shared responsibility model is essential for building a strong security posture in any cloud environment. Misunderstanding this model can lead to secure risks, regulatory issues, and costly breaches.

1. Avoid Security Gaps

Without clear accountability, vulnerabilities in critical areas like identity and access management or operating system security can be overlooked. For example, a cloud vendor may secure the data center, but leaving customer-side misconfigurations unchecked, such as unencrypted data or weak passwords, exposes your organization to attacks.

2. Ensure Regulatory Compliance

In industries with strict compliance requirements, understanding cloud security responsibility is vital. For example, regulations like GDPR and HIPAA expect businesses to safeguard their data within the cloud environment, even when using services like Microsoft Azure or AWS. Knowing which party is responsible helps align your security posture with legal requirements.

3. Mitigate Liability

If a breach occurs, knowing your role within the shared responsibility model cloud is crucial to determine accountability. Mismanaging your customer-side responsibilities—like weak security configurations or poor access controls—can leave you liable, even if the cloud vendor fulfills their obligations.

Common Challenges and Best Practices

While the shared responsibility model clarifies roles, it comes with challenges. Here’s how to overcome them with actionable best practices:

Common Challenges
Best Practices for Shared Responsibility

Secure Your Future in the Cloud

By understanding the division of security responsibilities between the cloud vendor and the customer, businesses can better protect their data, maintain compliance, and avoid security gaps.

The expert cloud consultants at Davenport Group can help you optimize your security configurations, reduce risks, and ensure compliance with the shared responsibility model. Reach out to us for a free consultation today.